Can anyone help with this please:
I purchased my Juke Tekna CVT (Auto) from a garage in Newcastle on 5th June 2014 (it was not a Nissan garage but a well known dealer group) with approx 5,000 miles, one owner for the sum of £12,000. Still with 6 months manufacturer's warranty on it. I am the 2nd owner. It is an automatic - I only purchased this car as I needed an auto having had a nasty knee injury.
Sadly since September (2014), after only having the car for 3 months, I have had nothing but trouble with the car namely a loud screeching noise on some (not all) cold start-ups (not every day) when putting into reverse/drive.
My local Nissan garage looked at this and advised me it was linked with the gearbox. On further investigation the garage told me a new gearbox was fitted in March 2014, with the first owner (at approx 4,000 miles). I was not told this when I purchased the car in June. I may not have purchased the car had I known this history.
Since I have owned the car, the gearbox has been replaced a further two times; at 8,000 miles (on 1/10/14) and also at 10,000 miles (on 18/11/14) I cannot believe the gearbox is actually the problem a car on its 4th gearbox at just 10,000 miles is unheard of!
Nissan have extended my 3 year warranty for a further year until November 2015 (free of charge). However, as of today, Nissan have told me they can help me no further on this. Nissan have told me that this is not a major problem and occurs due to oil not getting around the engine well. I asked if they could put this in writing that this was not a problem and would have no long term effect on my car. Nissan declined!
I am now worried there could be a long term affect caused by this 'noise'. I feel that I am being left with a car that I have no faith in and will struggle to sell in the future.
Thank you for your time. Any ideas what I should do next?
Regards,
Charlotte
I purchased my Juke Tekna CVT (Auto) from a garage in Newcastle on 5th June 2014 (it was not a Nissan garage but a well known dealer group) with approx 5,000 miles, one owner for the sum of £12,000. Still with 6 months manufacturer's warranty on it. I am the 2nd owner. It is an automatic - I only purchased this car as I needed an auto having had a nasty knee injury.
Sadly since September (2014), after only having the car for 3 months, I have had nothing but trouble with the car namely a loud screeching noise on some (not all) cold start-ups (not every day) when putting into reverse/drive.
My local Nissan garage looked at this and advised me it was linked with the gearbox. On further investigation the garage told me a new gearbox was fitted in March 2014, with the first owner (at approx 4,000 miles). I was not told this when I purchased the car in June. I may not have purchased the car had I known this history.
Since I have owned the car, the gearbox has been replaced a further two times; at 8,000 miles (on 1/10/14) and also at 10,000 miles (on 18/11/14) I cannot believe the gearbox is actually the problem a car on its 4th gearbox at just 10,000 miles is unheard of!
Nissan have extended my 3 year warranty for a further year until November 2015 (free of charge). However, as of today, Nissan have told me they can help me no further on this. Nissan have told me that this is not a major problem and occurs due to oil not getting around the engine well. I asked if they could put this in writing that this was not a problem and would have no long term effect on my car. Nissan declined!
I am now worried there could be a long term affect caused by this 'noise'. I feel that I am being left with a car that I have no faith in and will struggle to sell in the future.
Thank you for your time. Any ideas what I should do next?
Regards,
Charlotte